Delivery, Returns & Refunds

Shipping costs

  • We offer free shipping to all UK postcodes
  • £10 for EU destinations
  • £20 for worldwide locations

When to expect your order

I Do Handmade is an online collection of craft kits. All kits are designed and created by different small business around the UK. All craft kit purchases are sent direct from the small business that is stated on the product description, not from I Do Handmade HQ.

Please be aware it can take a few days to dispatch your order. Once dispatched you can expect your order within:

  • UK customers – 2-3 working days
  • EU customers – 5-10 working days

  • Customers outside of the EU – 5 -21 working days

If you need your order more urgently, please get in touch and we will be able to let you know if we can send it asap.

Please note if you are ordering several different craft kits, these will arrive in separate parcels, due to being sold by different companies.

Returns & refunds

Once arrived, if there is a problem with your purchase, please get in touch via email within 30 days to let us know, we will do all we can to help make things right.

If there is nothing wrong with the product but you want to change your mind, you have 14 days to return your order. Please get in touch for the return address, we will then offer a full refund within 7 days once the item has arrived.